Privacy notice: business outreach

Last updated: 16 October 2026

Summary

Click Flow Grow Ltd may email venues at their publicly listed business address to tell them about our event ticketing service. This notice explains what we hold, why, and how to stop us contacting you. You can opt out at any time.

Who we are

Click Flow Grow Ltd is the controller of the personal data described in this notice.

Company number: 15930511 (registered in England and Wales)

ICO registration: C1824577

Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ

Contact: [email protected]

What data we collect

Business name, venue name and town

Business email address published for enquiries (usually a role address such as info@ or bookings@), and any named contact shown alongside it

Business website, public social media pages and Companies House details

Records of our emails to you, your replies, and whether you opened or clicked them, or opted out

Where we get it

From public sources: your website, Google Business Profile, public social media pages and Companies House. If you contact us, we also hold what you send.

Why we use it, and our lawful basis

We use it to send relevant business-to-business information about our venue events and ticketing service, and to handle replies. Our lawful basis is legitimate interests (UK GDPR Article 6(1)(f)): promoting our services to businesses that run events. We have assessed this and limit contact to corporate subscribers' business addresses, in line with the Privacy and Electronic Communications Regulations (PECR).

Opting out

Every email includes an unsubscribe link. You can also reply 'unsubscribe' or email [email protected]. We act on opt-outs within 2 working days and keep your address on a suppression list so we don't contact you again. You have an absolute right to object to direct marketing.

Who we share it with

HighLevel (our CRM and email platform), which acts as our processor and may process data in the United States under the UK Extension to the EU-US Data Privacy Framework

Email delivery providers used by HighLevel

We don't sell your data.

How long we keep it

If you don't reply or become a customer, we delete your details within 90 days of our last email. If you opt out, we keep only the minimum needed (email address and opt-out date) on our suppression list, for as long as we market to businesses, so we can respect your choice.

Your rights

You have the right to access, correct, erase, or restrict our use of your data, to object to processing, and to data portability where it applies. To use any of these rights, email [email protected]. We will respond within one month.

Complaints

Please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk.

Changes

We may update this notice. The date at the top shows the latest version.